India Post has exceeded ₹4,000 crore in quarterly revenue for two quarters in succession for the first time. Revenue for April–September 2026, the first half of FY 2026-27, totalled ₹8,212.7 crore. This was 24% above the ₹6,636 crore earned in the same period of the previous year.
The Q2 review meeting in New Delhi included Director General Postal Services Manisha Sinha, Minister of State Chandra Sekhar Pemmasani, Communications Minister Jyotiraditya M. Scindia and Secretary (Posts) Subrat Das, pictured from left to right.
Scindia chaired the Q2 performance review in New Delhi. Pemmasani, Das, Postal Services Board members, chief postmasters general from every circle and senior directorate officials took part.
Revenue in Q2, covering July–September 2026, reached ₹4,201.5 crore. It rose 25% year on year and 5% compared with Q1.
The department reported annual growth across its six business verticals. Parcels grew 71%, PLI/RPLI 44%, Mails 36%, POSB 18% and International Relations & Global Business 38%.
Parcels brought in ₹318.9 crore during Q2; Kerala, North East, Uttar Pradesh and Bihar surpassed their targets. Mails revenue rose 26% from Q1, and 12 circles met or exceeded their Q2 targets. POSB revenue was ₹1,987 crore, while PLI/RPLI reached 92% of its target.
How postal circles performed
Seven circles reached at least 90% of their proportionate Q2 targets. Bihar recorded 97.15%, West Bengal 97.07% and North East 94.79%. Across H1, West Bengal achieved 95.72%, Bihar 95.12% and Andhra Pradesh 94.63%.
Of the 23 circles, eighteen improved target achievement compared with Q1. The reported Expenditure Cost Ratio was 42% including pension spending and 62% excluding it. Twenty-two circles improved this ratio from Q1.
Recognition for business performance
Andhra Pradesh received recognition for April–June 2026, while Bihar was recognised for July–September 2026. Bihar’s achievement stood at 97.15%, with West Bengal at 97.07% and North East at 94.79%. The awards acknowledged progress against proportionate business targets and encouraged consistent planning and revenue generation.
Priorities for continued growth
Scindia congratulated staff and called for stronger customer acquisition, retention and service quality. He sought business diversification, innovation and leadership, including flexible bulk-customer pricing where policies and approvals permit. Faster digitisation was identified as a way to improve service experience and operating efficiency.
Pemmasani called for staff empowerment, clear accountability and better delivery standards. Standard procedures and real-time tracking were proposed to address parcel delays and improve customer satisfaction.
The ministers asked circles to sustain performance through the festive parcel season, expand parcels and international business, add citizen services with state governments and control expenditure. Their proposed cluster approach covers agro-logistics and international business; MSMEs, ODOP and tourism; and citizen services, financial inclusion, insurance and rural logistics. The department intends to use its network and workforce to develop business while improving efficiency and financial sustainability.
In his public update, Scindia described Q2 as a continuation of the momentum from Q1. He cited rounded Q2 revenue of ₹4,202 crore and annual growth of 25%. The update highlighted parcel growth of 71%, PLI/RPLI growth of 44% and international business growth of 38%. At the review with all 23 circles, 19 had crossed 80% of their Q2 targets. He urged coordinated work and a shared focus on customers.